Do I have to pay customs or import duties for my orders?

All items are shipped from Singapore and may incur duty or other charges upon entering other countries.

Yes, all customs or import duties must be borne by the recipient. Unfortunately, we have no control over these charges and cannot advise what the cost may be as customs’ policies vary widely from country to country. Please contact your local customs office for further information.

Our courier will contact you to arrange payment should there be any additional charges due.

No refunds will be given should there be a change of mind due to custom duty taxes.

We also do not deliver to the following places for international addresses:

  • Military Camps
  • Navy Yards
  • Air Force Base
  • Outstation Posts
  • Government Buildings

As a general guide, we are unable to deliver to both local and international PO Box addresses