Can I return a damaged, defective product or incomplete product?

We will only accept return of products with genuine manufacturing defects, products damaged during shipment or incomplete/wrong products received. Please notify us via email within 3 days of receipt of goods and return the product to us within 14 days (for local returns) or 30 days (for international returns).

Local Returns Policy

  • All returns must include a completed Merchandise Return Form (MRF)
    (Please note that returns without a completed MRF will be subjected to delays.)
  • Product must be returned within 14 days of receipt.
  • Product must be in its original packaging and have not be worn, altered, or washed.
  • Product must have the original hang tags and labels attached.
  • Please note that local delivery charges are not refundable.
  • Please remove or cover any original mailing address label or shipping barcodes on the package if using the original packaging for the returns.
  • Please use a trackable delivery method for the returns and keep the tracking details for your
    records. Singapore GP shall not be responsible for packages that are not successfully delivered to us.
  • Delivery costs pertaining to all returns shall be borne by the customer.
  • Sale items cannot be returned.
  • Products purchased from the Singapore GP online store cannot be exchanged at official Singapore GP merchandise stores in the Circuit Park from 20 September to 22 September 2024.

International Returns Policy

  • All returns must include a completed Merchandise Return Form (MRF)
    (Please note that returns without a completed MRF will be subjected to delays)
  • Product must be returned within 30 days of receipt.
  • Product must be in its original packaging and have not be worn, altered, or washed.
  • Product must have the original hang tags and labels attached.
  • Please remove or cover any original mailing address label or shipping barcodes from package if using the original packaging for the returns.
  • Please use a trackable delivery method for the returns and keep the tracking details for your records. Singapore GP shall not be responsible for packages that are not successfully delivered to us.
  • Delivery costs pertaining to all returns shall be borne by the customer.
  • Sale items cannot be returned.
  • Products purchased from the Singapore GP online store cannot be exchanged at official Singapore GP merchandise stores in the Circuit Park from 20 September to 22 September 2024.

Return Address
Please send all returns to:

SINGAPORE GP PTE LTD
50 CUSCADEN ROAD #06-02 HPL HOUSE
SINGAPORE 249724
RE: MERCHANDISE RETURN