Delivery And Shipping
I will be attending the Formula 1 Singapore Grand Prix. What if my order doesn’t arrive before I leave my country?
If you’re concerned about delivery timelines, we recommend selecting self-collection at our Merchandise Collection Counter. This way, you can conveniently pick up your items during the event without worrying about shipping delays.
Can my delivery address be different from my billing address?
Yes, your delivery address can be different from your billing address.
Can I change the scheduled delivery date?
Yes, if you’d like to adjust your delivery date, please email us at merchandise@singaporegp.sg and our team will assist you.
What do I do if my order is not delivered as scheduled?
If your order hasn’t arrived on the scheduled date, please contact us at merchandise@singaporegp.sg and our team will assist you.
What are the delivery charges and lead time?
| Standard Local Shipping | ||
|---|---|---|
| Region | Shipping Charges | Shipping Lead Time |
| Singapore* | $6.00 | 3-5 Working days |
| *Please note that deliveries to Singapore’s restricted zones are not available. Find out which areas are not included here. | ||
| Region | Standard | Premium Express | ||
|---|---|---|---|---|
| Shipping Charges | Shipping Lead Time | Shipping Charges | Shipping Lead Time | |
| International^ | Click here for rates | |||
| ^International Shipping (Standard/Premium Express) Rates are in Singapore Dollars (SGD) and does not incur Goods and Services Tax. | ||||
As a general guide, we are unable to deliver to both local and international PO Box addresses.
Note: In the event of high demand and increased order volumes during the Singapore Grand Prix promotion period, some orders may experience longer processing and delivery times. We appreciate your patience and understanding.
Is my order’s shipping fully trackable?
Standard Local Shipping: Yes, this option is fully trackable. Should you wish to get your tracking number, drop us an email at merchandise@singaporegp.sg and the team will assist you.
Standard International Shipping: This service may be fulfilled by local mail partners and might not include a tracking number.
Premium Express International Shipping: Yes, this option is fully trackable. A tracking airway bill will be provided in your confirmation email so you can monitor your order’s progress.
Do I have to pay customs or import duties for my orders?
All orders are shipped from Singapore and may be subject to custom duties, taxes or other fees upon arrival in your country.
- Custom duties: These charges are to be borne by the recipient. As customs policies vary by country, we are unable to advise on the exact costs. For details, please contact your local customs office.
- Payment: Our courier will reach out to arrange payment should any additional charges apply.
- Refund Policy: No refunds will be provided in cases of change of mind due to custom duty taxes.
- Restricted Delivery Locations (International): We do not deliver to military camps, navy yards, air force base, outstation posts or government buildings.
How long will my order take to arrive?
Orders are usually processed within 2 to 3 business days. Delivery times may vary depending on your location and courier availability, and may take longer during promotional periods or peak seasons.