Frequently Asked Questions

MoreWhere can I purchase official Formula 1 Singapore Airlines Singapore Grand Prix 2022 merchandise?

MoreWill I receive an order confirmation for my online purchase?

MoreWhat if I do not receive an email confirmation after successful payment of order?

MoreIs there available stock for all the items listed on the website?

MoreWill products listed as ‘Sold Out’ be available again at a later time?

MoreCan I cancel or make changes to my order if it has not been shipped yet?

MoreWhy is my order cancelled even though I have received a successful order confirmation email?

MoreDo you ship worldwide?

MoreWhat are the delivery and shipping charges?

MoreIf my order consists of pre-order and in-stock products, when can I receive my purchased products?

MoreI will be attending the Singapore Grand Prix and my order consists of pre-order and in-stock products, can I receive my order prior to the Event?

MoreWill I receive a delivery/shipping notification email?

MoreCan my delivery address be different from my billing address?

MoreIs my order’s delivery/shipping fully trackable?

MoreWhat is the delivery time for my order?

MoreCan I change the scheduled delivery date?

MoreDo I have to pay customs or import duties for my orders?

MoreI will be attending the Singapore Grand Prix, can I arrange for my merchandise order to be delivered to a Singapore hotel at a specific date?

MoreWhat do I do if my order is not delivered as scheduled?

MoreCan I have my order delivered to PO Boxes?

MoreCan I choose to collect my order and where?

MoreBy when should I purchase my order if I choose self-collection?

MoreIs there any charge for self-collection?

MoreWhat form of payment method do you offer?

MoreIs there a minimum order value?

MoreReturns And Exchange Policy

MoreCan I exchange a product?

MoreCan I return a damaged, defective product or incomplete product?


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