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Frequently Asked Questions
delivery & shipping
Do you ship worldwide?
Yes, we ship worldwide
What are the delivery and shipping charges?
|Local Courier Service||SGD 8.00 per transaction|
|Standard International Courier Service||Click here for rates|
If my order consists of pre-order and in-stock products, when can I receive my purchased products?
For Pre-orders, the expected availability for delivery/shipping is indicated on the individual product pages. Your whole order will be held until the last pre-order product is available for delivery/shipping. Please allow us 1 working day to deliver/ship your order together in one parcel. If you wish to have your in-stock products be delivered/shipped separately, before your pre-order purchase, please order and pay for the items separately.
I will be attending the Singapore Grand Prix and my order consists of pre-order and in-stock products, can I receive my order prior to the Event?
We cannot give a specified delivery estimate for pre-orders, other than the expected availability dates. We would highly recommend selecting self-collection at our Merchandise and Prize Collection Counter in order to receive your merchandise during the race weekend.
Will I receive a delivery/shipping notification email?
You will receive a notification email with the expected delivery schedule and order tracking information. For local Singapore delivery, an SMS notification will also be sent.
Can my delivery address be different from my billing address?
Yes, your delivery address can be different from your billing address.
Is my order’s delivery/shipping fully trackable?
Yes, your order is trackable.
What is the delivery time for my order?
Please confirm your purchase before 11.00pm (Singapore Local Time) to receive your order within the following times:
|Local Singapore Courier Service||2 – 3 working days|
|International Courier Service||3 – 10 working days (subject to customs clearance)|
For orders placed after 11.00pm or on the weekends, please add an additional 1 working day to the delivery time.